What our Customers say...

Water Damage Testimonials

SERVPRO of Hockessin/Elsmere is a wonderful company with a team of compassionate and thorough employees. I was in need of a company that could help with our burst pipe in our celling.  The team was efficient and they were able to identify another area getting ready to go that was missed as well.  They first came out in the middle of the night and an additional crew came out in the morning. I greatly applaud their communication to identify additional hazards in my home. 

We would like to say thank you to the three outstanding gentlemen who cleaned the stove and oven in our kitchen.

I was impressed by your team of people that came into my home.  I thought they did an outstanding job and performed the work exactly as they explained.  I liked how they showed up with smiles on their faces every day. Have a nice day.

I want to tell your company that your employees went above and beyond my expectations.  It was a Sunday morning before church and your crews showed up exactly when they said they would and even called me later to address my questions.  Your team is exceptional!

Your crews were extremely professional and courteous.  I was pleasantly surprised at the work ethic your crews maintained.  I always heard great things about your office but I still think they went above and beyond my expectations.

I have a home in xxxxxxx.  I am a business man that puts in an extra amount of time.  I was concerned when my insurance company told me I had to have a company like SERVPRO come out.  When I met Sean, he told me he would help accommodate me by placing a lock box on my door.  He promised he would text me when he was both entering and exiting my home.  SERVPRO (of Hockessin) did exactly just that.  They were remarkable and I would use them again in a heartbeat!

To Whom It May Concern:

I would like to commend your team for their quick response to my mother's home.  She was quite overwhelmed and you made her at ease.  The home is like your commercial. "Like it never even happened." Job well done!

Jeff

Sean,

Your crews were the kindest, respectful individuals.  It is difficult, especially in today's world, to find a company that has such talented employees.  They should be commended. 

Barb

Unbelievable how the SERVPRO showed up on time.  They even called on their way and made me feel at ease.  I would use them again if I ever were to have an emergency.  Well done SERVPRO!