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Understanding the Urgency in Addressing Flood Damage in Wilmington

2/1/2024 (Permalink)

warehouse with stocked drying equipment Our vast inventory of drying devices allows SERVPRO techs to mitigate and dry your storm damaged Wilmington home. "Like it never even happened."

Tactics SERVPRO® Uses on Flood Damage from Wilmington Storms

Founded by Swedish settlers in 1638, Wilmington has a history that spans centuries. The city played a crucial role in the nation's development, with landmarks such as the Old Swedes Historic Site and the Delaware Historical Society and Research Library preserving its colonial heritage. The Delaware Art Museum is a must-visit for art enthusiasts, housing an impressive collection of American art, including works by renowned illustrators Howard Pyle and N.C. Wyeth. The city's commitment to the arts extends to the Delaware Theatre Company, offering diverse performances throughout the year.

Immediate flood damage response in Wilmington is crucial as homes grapple with destruction after a storm. This event is where SERVPRO, a trusted leader in the restoration industry, steps in with a comprehensive and professional approach to dealing with water damage. Our emergency response team, available around the clock, is prepared to initiate action promptly at any given moment. The key to minimizing the impact of flood damage lies in a rapid response, and SERVPRO excels in deploying experienced technicians to assess the situation promptly.

Essential steps to address water damage after a storm

• Assessment and planning

• Water extraction

Drying

• Cleaning and sanitizing

Once on-site, SERVPRO crews conduct a thorough assessment of the flood damage. This inspection includes evaluating the extent of water intrusion, identifying affected areas, and assessing potential hazards. Based on this inspection, a tailored restoration plan is developed, outlining the necessary steps to bring the property back to its preloss condition.

The Importance of Cleaning and Sanitizing After Storm Damage

Floodwaters can introduce contaminants and pathogens into the property. SERVPRO employs specialized cleaning agents and disinfectants to sanitize affected surfaces. This step not only ensures a safe living or working environment but also helps mitigate risks associated with flood damage.

Before initiating the cleaning process, SERVPRO puts in place containment measures to hinder the dissemination of contaminants to areas that have not been affected. This involves sealing off the affected zones and using specialized equipment, like negative air pressure machines, to draw in particulate matter and maintain air quality during restoration.

Professional chemical agents to tackle contaminants

• Antimicrobial agents

• Disinfectants and germicides like Formaldehyde

• Sterilants

By entrusting the flood damage restoration to SERVPRO of Hockessin / Elsmere, you can be confident that your home is safe for occupancy. Call us at (302) 992-0104. Faster to any size disaster™.

Water Damage Restoration Services for Wilmington, DE Residents

12/2/2023 (Permalink)

white lab with SERVPRO® cover and bucket Our mascot promises you a great water damage cleanup experience for your Wilmington home. He barks: We are Here to Help®.

SERVPRO® Leaves Your Safe When Offering Water Removal Services

Effective cleaning, drying, and restoring after water damage requires the proper equipment, experience, and products. As such, the first thing to do after suffering a flood, severe leakage, or appliance malfunction is to call the professionals ASAP. We will help prevent further damage to your property and valuables and save you the high costs of replacing them.

When restoring your water-damaged property in Wilmington, our SERVPRO specialists use EPA-certified products and follow IICRC guidelines. We have state-of-the-art dryers, dehumidifiers, and air movers to clean and dry, thus restoring your property successfully. We dry until all the materials or items in your structure return to their normal content levels.

Some water damage situations may require containment to stop contaminants from spreading into uncontaminated areas, protect occupants and workers from exposure, and manage airflow from clean to contaminated areas. Depending on contamination levels, our technicians conduct source, local, mini, and full-scale containment.

When the contamination is extreme, SERVPRO team members carry out full-scale containment in the work, decontamination, and load areas. We also create containment in equipment, cleaning, and contents cleaning rooms. Contaminated materials are removed from the building by wrapping them in 6-mil polyethylene or placing them in sealed plastic bags.

When using any cleaning, disinfecting, or deodorizing product, our technicians follow the guidelines and safety precautions for the various processes to ensure safety.

Additionally, we take all the necessary precautions, like turning off the HVAC system and properly sealing everything. Furthermore, covering vents, windows, and air vents with plastic and duct tape helps prevent contaminants from spreading to clean areas. We set up a negative airflow system in the work area if necessary.

Contact SERVPRO of Hockessin / Elsmere at (302) 992-0104 for effective water damage restoration.

Managing Mold Removal at Your Hockessin Property

11/2/2023 (Permalink)

Mold on sheetrock removed from bottom of a wall with the caption: Mold Damage Can Happen Out of Sight If you discover mold in your Hockessin home, call SERVPRO. We'll make it “Like it never even happened.”

Mold Remediation by SERVPRO® Reaches Hidden Areas in Hockessin Properties

Mold commonly develops in dark, moist, unreachable areas of your Hockessin property. After signs like dark spots appear in the open, you have to explore every corner of the property to reach the hidden colonies of the fungus attacking your structures and contents. SERVPRO helps probe mold spread patterns facilitating faster mold removal. 

Despite living in the same property, you might be surprised at what you find out after peeling off the drywall panels or wallpaper covering ceilings, walls, and other surfaces. The decay in hidden areas of your property remains hidden until you start mold removal at your Hockessin property. SERVPRO crews have vast experience, so we respond appropriately even to the worst conditions. 

The same way you don't explore the hidden areas of your house is probably the same way you never explore some sections of the Hockessin neighborhood. Therefore, you might miss some valuable amenities or learn about events when it's too late to attend. 

Notable events held in Hockessin, Delaware

  • Hockessin Art & Book Fair organized every summer or spring, showcases works from local authors, artists, and musicians. 
  • Hockessin Fall Festival, organized every autumn, brings the community together to celebrate the harvest season. There are craft vendors, food stands, pumpkin paintings, and hayrides.
  • Hockessin Fourth of July Celebration organized every 4th of July, includes a parade, live music, and a fireworks display. 

Interesting locations within Hockessin

Various places within the city offer incredible scenery and exciting activities for individuals and groups. The Ashland Nature Center, operated by the Delaware Nature Society, is a stunning nature preserve with miles of scenic trails passing through meadows, woodlands, and streams. Another natural attraction is Mt. Cuba Center on Barley Mill Road, a botanical garden showcasing native plants. The Hockessin Athletic Club has gym facilities, indoor and outdoor pools, and tennis courts for people interested in fitness.

SERVPRO of Hockessin / Elsmere offers comprehensive mold removal services for all properties. Call us at (302) 992-0104.

Effective Fire Damage Restoration for Hockessin Properties

9/14/2023 (Permalink)

a fire damaged room with soot covering everything A fire in your home or business is stressful to deal with. Call SERVPRO 24/7 for certified professionals and advice.

Fire and Smoke Remediation Solutions

Despite its smaller size and population, Hockessin has been a recognized community in New Castle County since 1688. While it primarily serves as a bedroom community for nearby Wilmington, tourism is a significant component of the economy in this smaller town. The village is easily accessible through main roadways and positioned against the Pennsylvania border. In addition, the combination of protected lands and preserves with historic properties and landmarks makes The municipality attractive to many types of travelers.

Because fire damage restoration for Hockessin homes and businesses could be needed with little warning, we stay prepared and ready to help. For generations, the fertile soils of Hockessin have allowed for successful mushroom farming. Unfortunately, the damp environment needed to produce healthy fungal crops can influence the effects of fires throughout the region, severely threatening some historic properties that still feature the original building materials. Protected structures placed on the National Register of Historic Places within Hockessin include the Armstrong Farm, Wilmington and Western Railroad, and the Hockessin Friends Meetinghouse.

Removing Threatening Smoke Damage

Smoke and soot damage are among the most threatening elements of fire recovery. The spread of these carcinogenic particles dictates the salvageability of contents and building materials throughout the household. Our smoke remediation team helps with the following:

  • Soils
  • Smells
  • Airborne Particulates

The aromas you might encounter with New Castle County dining staples like 2 Fat Guys, Redfire Grill & Steakhouse, and Capriotti’s Sandwich Shop might be enticing, but fire damage is another story altogether. Instead, harsh odors overwhelm your home, requiring fast deodorization solutions.

Few disasters can have the far-reaching impacts and destructive capacity of a fire. Fast recovery and cleanup services are vital for intruding smoke and soot damage. Give our SERVPRO® of Hockessin / Elsmere team a call to help when emergencies compromise your property. We are available 24/7 at (302) 992-0104.

How We Help with Water Damage Repairs in Durham Properties

5/25/2023 (Permalink)

A SERVPRO tech standing in front of a SERVPRO truck holding water clean up tools. When you are faced with water damage in North Durham, call SERVPRO.We’re Faster To Any Size Disaster.

Post-Water Damage Repairs Vary from Site to Site

Repairs and water damage in Durham, unfortunately, often go hand-in-hand. With so many business headquarters and high-rise skyscrapers making up the Durham skyline, we must be prepared for water damage recovery and build-back services that vary considerably from one site to the next. Having experienced contractors means we save time navigating North Carolina’s fourth most populous city and helping its nearly 300,000 residents recover.

Durham is most known for being the hometown of Duke University. Thousands call this campus home, and because of large, related structures like the Cameron Indoor Stadium, where the Blue Devils play basketball, to the Duke University Hospital, SERVPRO professionals must prepare for damage of all sizes. In addition, our central location allows us to quickly maneuver through Durham to sites like the Museum of Life and Science or the Carolina Theatre, but also help with homes and businesses throughout the Research Triangle and all of Durham County.

Where Are Water Damage Repairs Needed? 

Assessing your need for water damage repair must happen as soon as SERVPRO professionals begin work on a structure. For example, locations like the Nasher Museum of Art will require more concentrated and careful build-back and repairs to not entirely close the facility. High-rise headquarters also require special treatment from our Large Loss teams, such as the structures for Counter Culture Coffee, Burt’s Bees, and Southern Express. We recognize the needs of our customers to provide them with the best possible service.

  • Damaged wall systems
  • Sagging ceiling assemblies
  • Ruined carpet
  • Warped and cupping hardwood floors

Repairs are a vital part of restoring homes after water damage. As challenging as cleanup and recovery can be, proper repairs protect the property and return the residence to preloss condition. From restoration to water damage repairs, trust SERVPRO of North Durham. Call today at (919) 467-0880.

Effective Fire Damage Restoration in Wilmington

5/18/2023 (Permalink)

Illustration of a House on Fire Effective Fire Damage Restoration in Wilmington

Combating Direct and indirect fire damage effects in Wilmington

Fire can turn your property from a stylish refuge to a gloomy shell in a few minutes. Completing the fire damage restoration tasks that reinstate normalcy takes significant work. SERVPRO helps in such circumstances by providing skilled work crews and advanced equipment to manage the tasks.

A significant portion of the fire damage restoration in your Wilmington property is unpleasant, to say the least, as the workers move things around, blow up dust or operate loud drills and circular saws. Combining the physical inconveniences and your anguish from the monetary and sentimental loss can drive you over the edge. Leaving SERVPRO in charge can help you enjoy the tranquility away from your damaged property. Various parks and historic sites within Wilmington are worth visiting.

Parks You Can Explore

  • Brandywine Park comprises 178 acres of gardens, a zoo, and walking trails along the Brandywine River.
  • Rockford Park constitutes 72 acres of ample open green space with tennis courts. You can participate in guided tours of the 19th-century Gothic Manor house.
  • Bellevue State Park - The facility covering 328 acres offers various recreational activities like biking, fishing, and horseback riding starting at the northern edge of Wilmington.

As you contemplate the long-term effects of the fire on your property, visiting properties that have survived for centuries can give you a different perspective. Luckily, you don’t need to go beyond the confines of the largest City in Delaware State to find such properties. 

Historic Sites in Wilmington

  • The Old Swedes Church, built in 1698, offers tours of the structures and graveyard. There is an onsite museum.
  • Fort Christina National Historic Landmark is a replica of the original fort and museum built by settlers in 1634.
  • Delaware History Museum is set in an 18th-century building. It has exhibits showcasing Delaware’s history from pre-colonial periods to the present day.

SERVPRO of Hockessin / Elsmere is a seasoned service provider in fire damage restoration. You can reach us at (302) 992-0104.

Efficient Water Damage Restoration in Wilmington Homes with SERVPRO

5/4/2023 (Permalink)

Contact Us on keyboard SERVPRO is prepared with restoration equipment and experienced technicians.

Safely Cleaning Up After Storm Damage in Wilmington

The impact of storm damage can be minor or severe. You could face a torn roof, water damage, power outages, and fallen debris. Cleanup in the aftermath of a storm could consume a lot of time. However, adequate water damage cleanup is possible with the right restoration team.

Evaluating the risk involved before beginning any water damage restoration in Wilmington properties is crucial. Risks may remain even after floodwaters recede. Hazards like broken glass, live electrical wires, fallen tree branches, crumbled drywall, and fumes from leaking gas pipes are common; thus, protective gear and other safety measures are required. SERVPRO crews exercise caution while assessing your property. To address hazards, our teams carefully evaluate the property and place signs where appropriate to warn those entering the property.

Possible Hazards Include

  • Molds
  • Infectious wastes
  • Flammable liquids

Floodwater may contain dangerous bacteria if it involves sewage overflow or other wastewater sources. Flooding also harms electrical or gas supply systems if a breach occurs during an incident. As a result, SERVPRO crews take different precautions to manage the risks.

Necessary Precautions That Mitigate Risks

  • Using GFCIs when connecting power tools
  • Spraying broad-spectrum disinfectants around the property
  • Drilling weep holes to release water from the ceiling

How Water Extraction Improves Safety

Aside from addressing risks, our top priority is getting the remaining water out of the property as quickly as possible. If the intrusion involves several feet of standing water, mops and shop vacs won’t get the water out soon enough to satisfy different goals, including preventing microbial growth. Our SERVPRO crews use submersible pumps, truck-mounted extractors, or portable extractors, which cut down the time it takes to remove intruding water. Faster water removal reduces deterioration in materials such as rotting, crumbling, or warping, which would otherwise become physical hazards.


SERVPRO of Hockessin / Elsmere improves safety during water damage restoration. Call us at (302) 992-0104. We’re Faster To Any Size Disaster.

Wilmington Water Damage Impacts Homes in Several Ways

4/3/2023 (Permalink)

water damage equipment stacked in a box truck SERVPRO has the training and equipment for any size of water damage. Call for fast and immediate action for your Wilmington home.

SERVPRO Helps Resolve Wilmington Water Damage

Because we serve the most populated metropolis in all of Delaware, more than 70,000 in the city alone depend on a fast response from our professionals when water emergencies occur. Hundreds of possible causes exist for these damage events, from leaking pipes to freezing during harsh winter conditions. Responding professionals reach New Castle County properties and begin working to mitigate loss and damage to critical areas in the house like:

  • Ceilings
  • Flooring
  • Structural Cavities
  • Crawlspaces
  • Basements
  • Attics

Wilmington water damage requires immediate attention and mitigative strategies. You can rely on SERVPRO to be a fast-responding team of professionals ready to mobilize when disasters strike. We are more than a slogan suggesting we are faster to disasters; we show this with our 24/7 availability and pre-stocked service vehicles in the Green Fleet. 

Emergency Services and Repairs

SERVPRO responders appreciate the need for early action when water emergencies like leaks and pipe bursts occur in a household. Hundreds of individual contents and building materials can be exposed from a single event, so our responders arrive with the mindset to slow the moisture migration, eliminate safety concerns, and prevent further loss to the household. This gets achieved with controlled demolition, content relocation, cleaning, and pre-job scoping for hazards and safety concerns.

The Value of Extraction

After more significant water damage events, the most relevant and helpful mitigative strategy is removing standing water. Water removal services combine several extraction devices to eliminate standing water throughout the property and prevent greater absorption levels into exposed porous building materials like carpets, wood flooring, and drywall. Some of the extraction devices include:

  • Pumps
  • Vacuums
  • Drying Mats
  • Weighted Extractors

Addressing the Three Phases of Water Damage

Understanding the behavior of water as it moves through a structure is essential to overcome the ultimate effect this hazard can cause. Absorption into flooring and wall systems must get addressed promptly by our IICRC-certified team, as prolonged exposure can undoubtedly change the composition of the affected material and force reconstruction. Moisture impacts construction elements in three possible ways:

  • Surface Water

This is the earliest exposure stage before even the water absorbs into the flooring and wall materials. Surface water can be removed and managed using extraction devices and followed up with actions like mopping and toweling the area.

  • Free Water

While absorbed into the material, our professionals can still remove free water. With flooring like hardwood, drying mats use the capillary suction process and heat to draw moisture to the surface for removal without damaging the structural integrity.

  • Bound Water

At this stage, water is no longer removable. SERVPRO must remove affected planks of the flooring or other impacted materials. The water molecules have combined with the cellulose of the wood or the molecular structure of the building material to change its composition and make it unsalvageable.

Rebuilding After Water Damage

It is often vital to implement specific repairs and reconstruction after damage events. It is crucial to be confident that water infiltration has been resolved, including any breaks or leaks from the plumbing system. Our contractor license allows us to complete necessary build-back services to target problematic areas of the house that cause lasting harm.

Water damage in Wilmington homes comes with an urgent timeline to restore and recover the affected areas of your household. Understanding this need, our SERVPRO of Hockessin / Elsmere team can reach damaged properties quickly with mitigative and restorative equipment and approaches. Give us a call today at (302) 992-0104.

Types of Wilmington Fire Damage After Disasters

4/3/2023 (Permalink)

SERVPRO truck in a parking lot towing large equipment You can count on our professionals in Wilmington with state-of-the-art equipment to quickly restore your fire damaged property.

SERVPRO Helps Clean Wilmington Fire Damage Loss

Wilmington is home to more than 70,000 residents, which does not include the thousands attending Drexel University, Wilmington University, or the Delaware College of Art & Design. Large disasters to homes and businesses like structure fires have various ways of impacting buildings and living spaces, making the restoration and recovery unique for each project. Our SERVPRO professionals must plan for several types of fire damage effects, including:

  • Structural damage
  • Airborne threats
  • Water damage
  • Soot circulation
  • Smoke odors
  • Debris and bulk materials

SERVPRO works fast to manage Wilmington fire damage through focused mitigative solutions and powerful restoration approaches. We appreciate the urgency of these situations, as structure fires can continually worsen for the property, even after extinguishment. With a crew of professionals ready to respond 24/7, we can start the necessary cleanup early.

What Does Fire Damage Restoration Do?

After structure fires, restoring a home or business requires several intricate, layered processes. The objective of professional restoration services is to return the property to preloss condition using soot cleanup, smoke remediation, odor removal, and other mitigative procedures. Trained FSRT-Certified technicians of our SERVPRO team complete this work from its earliest stages.

How Do Fire Damages Get Mitigated?

Mitigation focuses on several areas of the damaged home after fire effect exposure. The priority of these individual processes is to protect the structure and its contents from continued damage, however possible. Mitigating losses happen in several ways, including:

  • Contents – Contents should be relocated to undamaged building areas and protected from any migrating effects. On-site cleaning is possible, as is off-site transportation to our SERVPRO facility for focused restoration work.
  • Structure – Protecting installed building materials is also a focus of fire damage mitigation steps. In some cases, this could mean demolishing compromised elements or focusing on pressing conditions that can continue to cripple the integrity of these materials, like standing water.
  • Containment – Preventing the spread of fire damage effects is essential in reducing the customer's restoration costs and making the process more efficient. Physical barriers erected with plastic sheeting and frames can contain the work area.

Soot Cleaning Strategies

Soot is formidable to remove, as the composition of this threat changes by the affected property. We must determine the answers to several questions to provide the appropriate soot and smoke solid removal techniques:

  • Type of Soil – The type of soil changes based on the materials combusted and atmospheric conditions. Wet smoke, for example, requires processes like dissolving to overcome, while dry smoke can often be mostly wiped and cleaned with chemical sponges.
  • Hosting Material – The underlying material also determines the cleaning method used. Some abrasive techniques can ruin installed building materials, so we test restoration solutions to ensure we have selected them correctly.
  • Is it Worth Saving? – Salvageability is a crucial factor. However, the ability to preserve material does not always make it cost-effective or wise to do so. We choose restoration over replacement much of the time, but never at a higher cost to customers or their time.

Post-Fire Damage Reconstruction

Reconstruction and repair are typical staples of the final stages of remediation and restoration after a fire. Considering how destructive high-heat blazes can be by combusting fuels, accelerants, and building materials, controlled demolition clears out remnants and prepares the property for reconstruction. We have experienced crew members with a contractor license to complete needed build-back after fires.

Fire damage in Wilmington homes and businesses incorporates a group of talented restoration professionals, our cutting-edge equipment, and our fast response. We can help homes recover from various types of fire damage effects. Give our SERVPRO of Hockessin / Elsmere team a call now at (302) 992-0104.

The Impact of Mold Damage on Wilmington Homes

4/3/2023 (Permalink)

an employee working in a containment zone of a mold damaged home Why SERVPRO for mold remediation in Wilmington? We are professionals looking out for you!

SERVPRO Remediates Mold Damage in Local Properties

Mold is a product of moisture, spores, and suitable materials. When these conditions exist, colonies can be formed in as little as 48 hours. The impact that these organisms ultimately have on a home can be overwhelming, especially in situations where spores have been allowed to spread without preventative actions. Certain materials can be directly compromised by spreading mold organisms, including:

  • Clothing
  • Upholstery
  • Organic building materials
  • Wood
  • Carpeting/padding

Wilmington mold damage might typically require several types of restorers, remediators, and reconstruction specialists to resolve it entirely. With SERVPRO of Hockessin / Elsmere, you have a full-service contractor to address every needed phase of restoration to bring your property back to pre-mold conditions. Our 24/7 availability means you are not waiting for regular operating hours for this work to begin when it threatens your household.

The Likelihood of Mold

With Wilmington being positioned near the Christina River and the Brandywine River in New Castle County, more homes and businesses are exposed to moist conditions. These natural environments can facilitate mold growth, but the situation is even more likely following disasters like water damage or flooding to the structure.

Did You Know: Mold spores exist naturally in almost every environment, making total mold removal impractical and extremely costly. SERVPRO prioritizes active colony removal to restore safe conditions through our remediation processes.

What is Mold Damage Remediation?

Remediation is an effort to remove active colonies from the property where organisms have begun to impact materials and contents throughout a damaged structure. Depending on the severity of these situations, the type of material affected, and how widespread this damage has become, several types of mold damage removal strategies are effective:

  • Sporicidal Products – Superficial treatment using biocides can eliminate spores on contact when they have not migrated beyond the surface.
  • Abrasive Action – Sanding and scrubbing with implements to remove a thin outer layer of the hosting material to eliminate penetrating organisms.
  • Blasting – Abrasive cleaning with pressurized media to eradicate organisms without substantial damage to the underlying materials.

The Importance of Containment

Mold will continually move and find new hosting materials to infest without direct action to stop this migration. Our SERVPRO professionals need to implement containment strategies early to prevent the movement of these threatening spores. Polypropylene sheeting, wood framing, tension poles, and other implements make up quickly erected containment zones.

Removing the Presence of Mold Damage Effects

Mold is an abrasive and overwhelming situation for many homes and businesses, leaving lingering effects that can be hard to remove without focused cleaning and attention. One of the most pressing concerns for the post-mold recovery of households is malodors. The movement and growth of an organism release volatile organic compounds that become a strong, harsh odor for house occupants. Deodorizing products are vital in reducing the severity of these malodors, primarily in active areas of the house. Counteractant beads and granules absorb odor molecules, making foggers and hydroxyl machines more effective later.

Preventing Mold Recurrences

It is essential to our professionals that you do not become a customer that ends up on an endless loop of mold recurrences because the underlying trigger of the organisms was never resolved or overcome. We understand the importance of having credible and accomplished contractors available to help with a state license. We can perform several types of repairs pertinent to preventing mold resurfacing:

  • Addressing Water Infiltration
  • Repairing Plumbing
  • Replacing Removed Materials

Mold damage in Wilmington homes can be more destructive and hazardous than many property owners think. With the fast response and reliability of our SERVPRO of Hockessin / Elsmere remediation professionals, we can quickly address the damage that mold growth can do. Give us a call anytime at (302) 992-0104.